PRIVACY POLICY

Who we are

Name: YRD1 GROUP FITNESS LIMITED (Company Number 13485483)

Address: Unit 2 Innovation Park, Technology Road, Poole, United Kingdom, BH17 7DA

E-mail: YRD1groupfitness@gmail.com

The types of personal information we collect

We currently collect and process the following information:

  • Contact details (eg name, email and/or phone number);

  • Class bookings;

  • Payment information; and 

  • Other personal and device identifiers (eg cookies), subject to explicit consent.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when you create an online account, book one of our classes or attend our studio. ​ We may also obtain information if you respond to feedback, participate in exclusive offers or if you interact with us on any social media channels.   

We only use the information we have for the purpose of providing our service to you, keeping you informed of updates or changes to those services, and for other lawful purposes.

We may contact you with our latest offers and new services, provided you have given us your consent to do so.

We only use non-essential device identifiers (eg cookies) if you have given us your consent to do so through our cookie banner.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us on the contact details at the top of this page;

(b) We have a contractual obligation to you; and

(c) We have a legitimate interests.

How we store your personal information and how long we keep it

Your information is securely stored at our business address above, with our website and online booking provider (wix.com) and other service providers we may use from time to time.  In the event that any information is transferred  outside of Europe, we are required to make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Model Standard Contractual Clauses are in place.

We may share your information with our employees and service providers (such as professional advisers, consultants and/or administrators) for the purposes above. 

We only keep your personal information for as long as is necessary for us to provide our service to you, after which it time it will be permanently deleted. You have the right to request deletion of your information at any time.

Your data protection rights

Under data protection law, you have rights including:

 

Your right of access - You have the right to ask us for copies of your personal information.

 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising any of your rights. If you make a request, we have one month to respond to you.

Please contact us at YRD1groupfitness@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this page.

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address is:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk